Early Help & Family Support
At Filton Hill, we understand the importance of collaborating with families to ensure that all children are safe, happy and healthy.
One key strategy we use to support families is through a 'Early Help Assessment' or EHAP. EHAP are plans that are written collaboratively between school staff and families. We meet every term to review if targets have been achieved and look at what our next steps need to be.
If you are worried about a child or if you or your family need support, speak to a member of our safeguarding team.
early help assessment and plan ehap poster for parents and carers v1 september 2023.pdf
Specialist Services
- Child and adolescent mental health services (CAMHS)
- Education, health and care plan assessment
- For disabled children, the 0-25 Disability Team
There is a higher level of statutory support for children with very complex needs, or those in need of protection. This may include:
- child protection services
- in-patient CAMHS services
- looked after children (also called children in care)
- For disabled children, the 0-25 Disability Team
What to do if you need help or support
If you need help or support, it can be useful to talk to someone who knows your child; for example a member of staff from our school, or perhaps a leader from any groups or clubs they attend.
National organisations such as Family Lives operate a confidential helpline where you can speak to an advisor for emotional support, information, advice and guidance on any aspect of parenting and family life.
This website, Find information for adults, children and families, provides a wealth information and advice, designed to help families understand what’s available in their local areas. You can browse the categories, or search for specific topics, such as childcare, youth clubs or support groups.
There is a dedicated area of the website, the SEND Local Offer, which contains information on help and support for families and children 0-25 with special educational needs and disabilities.
If you think you may need additional support or you need to speak to someone about an issue or concern you are having with your child or family you can contact the Access and Response Team (ART). The ART team handle calls from the public, and will gather information about any concerns before assessing each case and determining the next appropriate steps.
You can contact the ART team on the following numbers:
01454 866000 ‐ Monday to Thursday 9am ‐ 5pm
01454 866000 ‐ Friday 9am ‐ 4.30pm
01454 615165 ‐ Out of hours and at weekends
